We had an excellent experience with Lou and Jump Property team . As first-time renters in Australia, we had many questions, but Lou was incredibly helpful. He communicated clearly and promptly, ensuring we understood all the important details. Lou was also flexible when we needed it, which made the process even smoother. Everything was handled professionally, and we felt confident throughout. Highly recommend!

After extensive research and talking to friends, I decided to contact Jump. At the initial meeting, Lou - the Director pointed out a few things that I needed to attend before it was ready for rent. I found Lou was polite, friendly and helpful. After signing the contract, Lou came to the house to take photos as well as the complimentary Video Walk Through and Virtual Tour (Free of Charge). The next day the property was listed online. Immediately after the Open Inspection Evening, Nina - the Property Manager sent me the Inspection Report to inform me the details of the Open Inspection. The next morning, Nina recommended 3 quality applicants to me to consider as potential tenant. It did not take long the rental contract was signed. Jane - the Account Executive and Mary - the other Director were very helpful to find the plumber to fix the plumbing/toilet problems. Lou even went further by getting the 2nd quote for the repair work. No matter whether it was a small job or big job, they gladly helped me to fix the problems. All in all, everyone at Jump are very polite, friendly and helpful. I have no hesitation to recommend Jump to anyone who is looking for a new Property Manager.

At jump, Real Estate, Lou and his team were absolutely fantastic with the work they provided for me and my wife and the presentation was high standards. Lou always answered my phone calls and rang me when he had updates, found tenants for our investment property, and whatever he said, he followed through Always emailed me with any updates. Very happy over all. Thanks Lou and the team.

My experience dealing with Lou was excellent! He finalised my lease in 2 days and also communicated very efficiently throughout the process.5 stars 😊

Jump properties were very welcoming and very professional. They knew exactly what we were looking for especially after moving interstate. They knew the market really well and offered a couple of recommendations via email until we found our home.

Got a new tenant and much higher rent. Gave good suggestion on improving the property while empty.

Easy to make contact with and all very friendly! Professional and prompt, have been great as our agents!

Renting a unit with JUMP, transactions went smooth and fast. Communications are very good.

Lou has been very pleasant when helping us not only have a smooth moving it but also with answering any questions we have. We truly appreciate jump property and how helpful and knowledgeable they are.