Are you tired of having your tenant call you anytime there is a problem at the property? Perhaps they’ve locked themselves out and inadvertently call you at 11pm on a Saturday night to come and let them in. Or perhaps there is a leaking tap that needs attention and they contact you late on a Sunday afternoon.
Part of managing a tenancy effectively includes education. Tenants need to be educated both before the tenancy begins and during the period of tenancy on issues such as how to report required repairs and how to understand the difference between urgent and non-urgent matters. If you wouldn’t like to be on call 24/7 for “everything”, then it is simply a matter of creating a system backed with education